RescueKits

🟠 Chargeback Rescue Kit · €29

Respond to a chargeback in 20 minutes — without paying 25–30% success fees.

For Shopify + Stripe merchants selling physical products. A €400 dispute costs €100–€120 in success fees with a “smart disputes” app. This kit: €29, once, and the letters are yours forever.

One-time payment · Instant access · 14-day good-faith refund

What's included

  • Main Guide (17-page PDF): First 48 Hours checklist, full decision tree (including when NOT to fight), 4 playbooks by dispute category with evidence checklists per reason code, deadlines & fees table.
  • 12 Response Templates (Word): 3 bank-ready letters per category — Fraud, Not Received, Not as Described, Credit Not Processed — each indexed to its evidence list.
  • Evidence Pack Builder: the exact folder structure, file naming and attachment order that makes a reviewer's job easy.
  • “What Not to Say” sheet: the 10 phrases that destroy cases, with the correct replacement for each.
  • 5 De-escalation Emails (Word): resolve the customer before it becomes a dispute.
  • Dispute Tracker (Excel): deadline alerts, win rate, net recovery, dispute-ratio monitor vs. the ~1% danger zone.

What's NOT included

  • Anyone responding for you — you submit your own responses (that's why there's no 30% fee)
  • Coverage for digital products or subscriptions (v1 is physical goods)
  • Legal advice or guaranteed wins — issuers decide disputes, not us

Who it's for

Shopify/Stripe merchants shipping physical products who get 1–10 disputes a month and are tired of renting an app that taxes every win.

Not for you if

You do 50+ disputes/month (you need alert networks + dedicated tooling) or you sell digital/subscriptions (templates assume shipping evidence).

Guarantee

14-day refund if the kit isn't a fit. Due to the nature of digital downloads, refunds are granted in good faith.

FAQ

Which disputes does it cover?

The 4 categories behind the vast majority of merchant chargebacks: Fraudulent, Product Not Received, Not as Described, Credit Not Processed — on Shopify Payments and Stripe.

Do the letters actually differ from what the app generates?

The letters are indexed to evidence per reason code — the same structure professional representment uses. The difference: you pay once, not 25–30% per win.

What's my realistic win rate?

Depends on your evidence and dispute mix. Fraud disputes with 3DS or signed delivery are strong; “not as described” without photos is weak. The decision tree tells you which fights are worth your time.

I have a dispute due in 3 days — is this fast enough?

Yes. The First 48 Hours checklist plus the matching template is a 20-minute workflow once your evidence is gathered.